Privacy notice
What we collect, why we hold it, who we share it with, and how to ask us to delete it.
Last updated: August 2026.
Career Outlook Ltd (“we”, “us”) is an employment agency based in Chertsey, Surrey. This notice explains what personal data we collect, why we hold it, and what you can ask us to do with it. We are the data controller for the information described here.
What we collect
- If you are a candidate: your name, contact details, CV, work history, qualifications, the kind of role you are looking for, your salary expectations, notes from our conversations, and interview feedback.
- If you are a client: your name, job title, business contact details, and the details of the roles you ask us to fill.
- If you use our CV support service: the same candidate information above, plus the drafts of your CV, covering letter and LinkedIn profile.
- If you contact us through this website: the details you type into the form — your name, email address, phone number and message.
Why we hold it, and our lawful basis
- To provide a work-finding service. Introducing candidates to employers is the service you have asked us for, so we rely on the performance of a contract with you, or on our legitimate interest in running a recruitment agency.
- To answer your enquiry. Where you have filled in a form or emailed us, we rely on your consent and on our legitimate interest in replying.
- To meet legal duties. Employment agencies have record-keeping obligations under the Conduct of Employment Agencies and Employment Businesses Regulations 2003, and we keep records to meet them.
Who we share it with
Your CV is sent to a client only with your permission, and only then. That is a rule of how we work, not just a line in a policy. Beyond that, we share personal data only with the suppliers who run the systems we use — our email provider, our website host and the form service that delivers messages sent from this site — and with anyone we are legally required to tell. We do not sell your data, and we do not pass it to third parties for their own marketing.
How long we keep it
We keep candidate records for as long as it is useful to you to be considered for roles, and in any event for the periods required by the 2003 Regulations. If you ask us to delete your details, we will, except where we are legally required to retain a limited record.
Your rights
Under the UK GDPR you can ask us for a copy of the personal data we hold about you, ask us to correct it if it is wrong, ask us to delete it, ask us to restrict how we use it, object to our use of it, and ask for it in a portable format. You can also withdraw consent at any time where consent is what we relied on.
To exercise any of these, email info@career-outlook.co.uk or call 01932 570066. We will respond within one month.
Complaints
If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Contact
Career Outlook Ltd, Chertsey, Surrey, United Kingdom.
Email info@career-outlook.co.uk ·
Phone 01932 570066